Brand & Marketing Strategist

Robert Ashley Collins

I find the story underneath the complexity. Then build the system that tells it.

Robert Ashley Collins
About

Most marketing problems aren't actually marketing problems. They're structure problems.

That's what I do. I find it, then build the architecture around it: the brand strategy, the campaign, the ghostwritten speech, the donor appeal that uses real life instead of polished language, the workbook your team can use after I'm gone. Whatever form the problem needs.

I've done this across communications, creative direction, paid media, CRM strategy, and product development, including building five web applications from scratch. The range isn't a resume quirk. It's what happens when you apply the same operating system to every medium.

Fifteen years. Real results: 38.85% email open rates against a 21% industry average. Organic social engagement running 5–11x industry benchmarks. A year-end campaign with 367,000 paid impressions and 179% year-over-year growth in traffic. The numbers are nonprofit. The skills aren't.

Brand StrategyCreative DirectionCopywritingPaid MediaCRM StrategyProduct Development
Experience

Fifteen years building brands that move people.

Brand, marketing, development, and communications leadership across philanthropy and mission-driven organizations.

  • Lead integrated brand, marketing, and communications strategy for regional philanthropic institution
  • Strategic advisor to executive leadership on brand positioning, audience development, and stakeholder engagement
  • Leverage CRM and digital analytics (Google Analytics, social media insights) to drive measurable stakeholder engagement growth
  • Create targeted audience segmentation strategies that deepen engagement with diverse stakeholder groups
  • Orchestrate cross-functional initiatives spanning programs, development, and operations

Education

Southern Catholic College

BA in Philosophy · 2005 — 2010

Foundation in critical analysis, systems thinking, and philosophical reasoning applied to strategic communications and complex problem-solving.

Apps I've built

Strategy that ships.

Beyond strategy and content — I design, build, and launch full-stack web applications.

Functional AF

functional-af.app

The AI life coach for people who are done with toxic positivity, hustle culture, and apps that treat them like idiots. Real talk. Real progress. Zero fluff.

AI CoachWellnessWeb App
Visit app

Fam Hub

fam-hub.app

One app for family profiles, documents, renewals, and Alfred — an AI that knows your household, not just your prompts.

Family ManagementAIWeb App
Visit app

CarePass

carepassapp.com

A caregiving coordination app that helps families and care teams manage schedules, notes, and communications for individuals in need of ongoing support.

HealthcareCaregivingWeb App
Visit app

Brand Strong, Market Smart

palmerpointecreative.com/#brand-strong

A self-led marketing intensive app built for Palmer Pointe Creative Solutions — guiding small business owners through brand positioning, audience strategy, core narrative, content planning, and a downloadable 90-day marketing plan, with an AI coach at every step.

MarketingAI-PoweredSaaS
Visit app

Brand and Creative Tarot

brand-tarot.palmerpointecreative.com

A 46-card tarot deck designed to spark strategic breakthroughs for brand designers and creative professionals.

Creative ToolsBrandingWeb App
Visit app
Work samples

The words, the look, the plan.

A curated selection of work spanning copywriting, creative direction, and strategic planning.

Copywriting & Editing

Before and Beyond Pride 2021

A personal essay published on cfsem.org celebrating LGBTQ+ Pride while highlighting the Community Foundation's HOPE Endowment Fund and its lasting impact on the southeast Michigan LGBTQ+ community.

Blog PostLGBTQ+PhilanthropyPersonal Essay
Copywriting & Editing

From Homeless Queer Teen to Philanthropy Pro

A donor appeal piece weaving personal narrative with organizational mission — using lived experience as a formerly homeless queer teen to inspire giving to the Community Foundation's Now and Forever Fund.

Donor AppealPersonal NarrativeLGBTQ+Fundraising
Copywriting & Editing

President's Remarks — Detroit Athletic Club

Ghostwritten executive speech for CFSEM President Ric DeVore delivered at the Detroit Athletic Club's Executive Club — covering the Foundation's history, fund types, and a live philanthropic giving exercise.

GhostwritingExecutive SpeechPhilanthropyLeadership
Copywriting & Editing

Take a Breather: Post-Midterm Op-Ed

An op-ed ghostwritten for LGBT Detroit's Executive Director and published in PrideSource — addressing post-election despair and complacency while launching the #SafeBraveSpace community campaign.

GhostwritingOp-EdLGBTQ+PrideSource
Copywriting & Editing

A Journey of a Thriving Community

A ghostwritten staff story for cfsem.org — told through the voice of a long-tenured CFSEM employee — that builds emotional connection to the Foundation's endowment mission and the Now and Forever Fund.

GhostwritingStorytellingDonor EngagementWeb Content
Copywriting & Editing

Women's History Month 2024

A thought leadership piece ghostwritten for CFSEM's Chief Operating Officer for Women's History Month — spotlighting data-backed insights on women in philanthropy and celebrating regional women-led initiatives.

GhostwritingThought LeadershipWomen in PhilanthropyWeb Content
Creative Direction

CCHD Archdiocese Annual Report 2014

Art directed the 2014 CCHD Archdiocese of Chicago annual report — a visually striking publication with geometric mosaic cover design, full-spread photography, color-blocked quote pages, and a cohesive multi-section layout showcasing national and local grantees.

Annual ReportArt DirectionPrint DesignPublication
Creative Direction

Professional Advisors One-Pager

Designed a clean, modern two-page print collateral piece for CFSEM's Professional Advisors program — balancing editorial photography, structured typography, and concise copy to position the Foundation as the go-to partner for charitable planning.

Print DesignMarketing CollateralLayoutB2B
Creative Direction

On the Table: Southeast Michigan

Produced video content for On the Table Southeast Michigan — a community-wide conversation initiative — directing storytelling, pacing, and visual framing to bring the campaign's mission to life across digital and social platforms.

Video ProductionCommunity EngagementDigital Campaign
Creative Direction

The HOPE Fund Video

Directed and produced a video spotlight for CFSEM's HOPE Fund — crafting a narrative that humanizes LGBTQ+ philanthropy in southeast Michigan through personal testimony, community footage, and purposeful visual storytelling.

Video ProductionLGBTQ+StorytellingPhilanthropy
Creative Direction

Youth Advisory Committee Video

Produced a video profile of CFSEM's Youth Advisory Committee — capturing authentic student voices and the program's impact through a documentary-style approach that balances energy, purpose, and emotional resonance.

Video ProductionYouth ProgramsDocumentary Style
Strategy & Planning

Advancing Donor Services Marketing Strategy

Developed a comprehensive multi-channel communications and paid marketing strategy for CFSEM's Donor Services team — integrating SEM, social advertising, storytelling, email automation, and cross-platform KPI tracking to deepen donor engagement.

Integrated MarketingPaid MediaDonor EngagementStrategy
Strategy & Planning

2024 Agency Endowment Engagement Plan

Created the "Cultivating the Future" campaign strategy to grow nonprofit endowment partnerships with CFSEM — outlining audience targeting, workshop series, success story content, educational webinars, and digital collateral to drive long-term sustainability.

Campaign StrategyNonprofit EngagementEndowmentContent Marketing
Strategy & Planning

2024 Donor Advisors Engagement Plan

Designed the "Navigating Your Philanthropic Journey Together" engagement campaign for CFSEM Donor Advised Fund holders — developing key messaging, personalized communications, advisory services promotion, and workshop tactics to increase granting activity.

Donor StrategyDAF EngagementCampaign PlanningCRM
Strategy & Planning

Messaging Review: Coalition for Home Repair

Led a brand messaging audit and strategic recommendations for the Coalition for Home Repair — synthesizing member survey data, developing brand positioning, personality, promise, and voice guidelines, and delivering actionable next steps as an external consultant.

Brand StrategyMessaging FrameworkNonprofit ConsultingBrand Voice
Strategy & Planning

Brand Workbook: Coalition for Home Repair

Developed an interactive brand workbook for the Coalition for Home Repair — translating the organization's brand positioning, personality, voice, and messaging into a practical training tool that empowers staff and members to craft audience-specific elevator pitches for donors, nonprofits, and civic leaders.

Brand StrategyTraining MaterialsNonprofit ConsultingBrand Voice
Strategy & Planning

L'Arche Chicago Engagement Report

Annual fundraising performance report for L'Arche Chicago documenting a 23% year-over-year increase in total funds raised — from $192K to $236K — alongside digital growth metrics including a 57% email list increase, 38.85% average open rate, and 1000% growth in email campaign referrals.

Annual ReportFundraising ResultsDigital GrowthNonprofit
Strategy & Planning

Voices of Change: Campaign Debrief

A comprehensive post-campaign debrief presentation for the Voices of Change marketing campaign — analyzing performance, documenting results, and surfacing learnings to inform future strategic communications efforts.

Campaign DebriefMarketing ResultsPerformance AnalysisStrategy
Strategy & Planning

MyCF Marketing & Communications Plan

Developed the full launch marketing and communications plan for MyCF — CFSEM's new donor and grantee portal — defining audience segments, phased campaign rollout, tailored messaging, workstreams, and tactics from brand development through sustained post-launch engagement.

Launch StrategyIntegrated CommsChange ManagementDigital Marketing
Results

Numbers that speak.

Quantifiable outcomes across audience growth, content performance, and channel engagement — driven by strategic marketing and communications.

38.85%

Email Open Rate

vs. 21% industry avg

57%

Email List Growth

Audience built from scratch

154%

Website Sessions

Year-over-year increase

195%

Social Referrals

Content-driven traffic growth

Audience & Channel Growth

Year-over-year % increase across owned channels

Email SubscribersWebsite SessionsNew Website UsersSocial ReferralsFacebook Likes0%50%100%150%200%

Email Open Rate vs. Industry

Average open rate benchmark comparison

38.85%

Ashley's Rate

21%

Industry Avg

Ashley's email campaigns outperformed the industry average by 85%

Digital Growth (% Increase)

Year-over-year digital channel performance

0%50%100%150%200%EmailSubscribersWebsiteSessionsNew WebsiteUsersSocialReferralsFacebookLikes

Content & Messaging Impact

Revenue influenced by communications strategy, YoY

Newsletter/AppealGrants Messaging$0k$20k$40k$60k$80k
  • Prior Year
  • Ashley's Year

Data sourced from L'Arche Chicago End of Fiscal Year 2015–2016 Report

Case study

Voices of Change campaign

CFSEM's 2023 year-end giving campaign — the Foundation's first operations endowment solicitation, unifying storytelling, paid ads, and multi-channel outreach under one brand.

5,858

Campaign Page Visits

Across 8 story pages

367,983

Paid Ad Impressions

LinkedIn + Facebook/IG

+179%

Donor Services Traffic

YoY web traffic increase

4.5%

Organic Engagement Rate

+44% YoY

Campaign Story Page Views

Visits per story page across the campaign

0900180027003600Landing PageDr. GlendaPriceRyan's StorySarah's StoryJack's StorySurabhi'sStoryAmy HartmannDavid Provost

Organic Social Engagement vs. Industry

All three platforms beat industry benchmarks

FacebookInstagramLinkedIn0%3%6%9%12%
  • Ashley's Rate
  • Industry Avg

Donor Services Web Traffic — YoY

Top 4 pages: 2022 vs. 2023 (campaign-driven)

Agency Endowment InfoGive OnlineProfessional AdvisorsDAF Info0k4k8k12k16k
  • 2022
  • 2023

Paid Social Ad Performance

LinkedIn vs. Facebook/Instagram

LinkedIn2,138 clicks

270,040 impressions

Facebook / Instagram886 clicks

97,943 impressions

Top ad: Dr. Glenda Price Story83,301 impressions

Data sourced from Voices of Change 2023 Year-End Campaign Debrief · Community Foundation for Southeast Michigan

Skills & expertise

The toolkit.

Platforms and practices I use to plan, make, measure, and manage the work.

CRM & Audience Analytics

HubSpotSalesforceGoogle AnalyticsFacebook/Meta AnalyticsInstagram InsightsLinkedIn AnalyticsYouTube AnalyticsA/B Testing Platforms

Digital Marketing & Engagement

MailChimpHootsuiteBufferSprout SocialFacebook AdsLinkedIn AdsGoogle AdsSEO/SEMMarketing Automation

Content Creation & CMS

Adobe Creative SuitePhotoshopIllustratorInDesignPremiere ProCanvaWordPressSquarespaceWix

Project Management

AsanaTrelloBasecampMicrosoft ProjectSlackMicrosoft TeamsGoogle WorkspaceSharePoint

Design & Brand Management

Graphic DesignPrint ProductionBrand GuidelinesPublication DesignPhotography DirectionMultimedia ContentVendor Coordination
Certifications

Always learning.

Current credentials in inbound and content marketing, marketing software, and applied AI.

HS

Inbound Marketing Certified

HubSpot Academy

Issued Aug 2026

Certified
A

AI Fluency: Framework & Foundations

Anthropic

Issued Jan 2026

Certified
A

AI Fluency for Nonprofits

Anthropic

Issued Jan 2026

Certified
A

AI Fluency for Small Businesses

Anthropic

Issued Aug 2026

Certified
A

Claude Code 101

Anthropic

Issued Aug 2026

Certified
A

Claude 101

Anthropic

Issued Aug 2026

Certified
HS

Content Marketing Certified

HubSpot Academy

Issued Aug 2026

Certified
HS

HubSpot Marketing Software

HubSpot

Issued Aug 2025

Certified
What clients say
“Working with Ashley at Palmer Pointe Creative was easy and genuinely fun. From the initial brainstorming sessions to refining the details of each project, I always felt that my ideas were heard, valued, and thoughtfully incorporated. I never needed to have a fully developed concept before starting — Ashley had an incredible ability to see the potential in an idea and bring it to life in creative and engaging ways. He blended my vision with his own expertise to produce polished, beautiful documents that we were truly proud to share.”
FH

Freyja Harris

Chief Executive Officer

Coalition for Home Repair

Contact

Let's connect.

Ready to bring strategic marketing leadership to your organization. Let's start a conversation.

LinkedIn
in/robashcol